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DSL Extreme Support Ticket - unable to get service disconnected

DSL Extreme Support Ticket

unable to get service disconnected - dsl extreme line connection

Created By: complaint123's Picture complaint123 Last Reply: complaint123's Picture complaint123
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: dsl extreme line connection

i have followed all proper protocol to disconnect from dsl extreme and they keep telling me i am disconnected but that is ONLY administratively Not disconnected from the Line which prevents me from establishing my new dsl option. they keep telling me within 1 hour the dsl line connection will not be able to connect but it remains On preventing, any other line connection to be made.


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